FAQ Marina Family Village
Marina Family Village is about 1 km away from the nearest town (Punta Marina Terme). The town centre can easily be reached by bike (10 minutes) or by car (5 minutes). In addition, right in front of the campsite there is a bus stop that connects the other neighboring towns (Lido Adriano, Marina di Ravenna etc.) and the station of Ravenna in about 20 minutes.
The reception is open 24 hours/7. The handing over of accommodation keys is guaranteed from 5:00 pm onwards. It is possible to use the camping village facilities (swimming pool, beach, restaurant) if you arrive earlier. You must check out and hand back the keys by 10:00 am. Please let us know in advance if you expect to arrive after 9:00 pm.
We accept payment in cash only at reception and on the beach (amount not exceeding 999.99€). Payments by ATM and credit card (Visa, MasterCard, CartaSì) in the rest of the village.
For cancellation and sale conditions you can consult this page.
The entertainment team will be in the village from around June until the beginning of September, and will be organising sport activities, competitions, entertainment for adults and children and also evening shows and dances.
Inside the village there is some accommodation available without architectural barriers. Please check availability by contacting the reception.
The wifi is available and free of charge.
Inside the camping village there is a laundry point with coin-operated washing machines and tumble driers. Detergents are not included but can be purchased from our supermarket.
Yes, there is a supermarket inside the village.
No, it’s not possible,
Bed and bath linen are not included in the price. They can be rented from the village or, preferably, by the booking.
The accommodation is handed over clean and sanitised on the day of arrival. You have to leave it as clean and tidy as you found it. You can at any time add a final cleaning service, but there is a charge for this.
Beach service is never included in the reservation but is an additional service that can be requested either during the reservation process or directly at the village (subject to availability).
Entry to the water park is always included in the price. Umbrellas and loungers by the pool can be rented for a fee in water park only, on a first come first served basis.
To date, local regulations do not allow dogs to swim in the sea on our stretch of beach.
Changes can be made to menus; please inform us on arrival if you require any changes or have an intolerance and/or allergy. We do not have a certified gluten-free kitchen.
Our private beach is about 200m from the entrance of the village.